Networking Events Ottawa

Applied Empathy

Coaching & Consulting with Brian Tohana

Empathy is easy in some cases, but it stretches us in others.

Ever wonder why you get defensive?

Why is empathy so challenging sometimes?

"Emotion and cognition unexplored drive every decision you make."

- Brene Brown

Empowered with the right tools, knowledge and self-awareness, many of the relationship stresses we consider normal don't have to be. We can reduce stress, sidestep petty disagreements and leverage the power of our difference to make good relationships great and great relationships even better.

Executives, parents, colleagues, life partners, friends and neighbours - we are all leaders, role models who can consciously create a culture of empathy connected in understanding.

"I often say we've got a budget deficit that's important, we've got a trade deficit that's critical, but what I worry about most is our empathy deficit. History really doesn’t follow a straight line. It zigs and zags, but the trend lines ultimately will be in the direction of a less violent, more empathetic, more generous world. And that requires individuals fighting for that future. Learning to stand in somebody else's shoes, to see through their eyes, that's how peace begins. And it's up to you to make that happen."

- Barack Obama

The Shift



The ability to understand and share the feelings of another.

Applied Empathy


Demonstrating that you understand another person's point of view so completely that their nervous system relaxes because they feel you get it and know they're not alone.

Research shows that empathy is not a trait.

Empathy is a skill that must be learned. 


Having empathy for someone is not the same thing as demonstrating empathy.

“The degree to which I can create relationships, which facilitate the growth of others as separate persons, is a measure of the growth I have achieved in myself.”

- Carl Rogers

Custom Coaching Programs

to meet you where you're at.

The single biggest challenge you face as a high performer is that your game is so much bigger than that of anyone around you. You play at a level at which most people cannot even see how much you are holding back from what is possible.

Executive Coaching

“Conflict is growth trying to happen.”

– Helen LaKelly Hunt 

Custom Workshops

for your event, group, team or organization.

Applied Empathy Workshops

Learn to resolve any conflict and drama to create understanding, psychological safety and generative dialogues.

Mindfulness & Meditation Workshops
Boundaries Workshops

Custom Workshops

Customized for the areas of:

  • Leadership Development

  • Conflict Resolution

  • Customer Service

  • Team Building

  • Sales

  • Mental Health

  • Love Relationships

  • Harassment & Incivility

  • Diversity & Inclusion

  1. Validate complaints and objections with tact

  2. Intentionally cultivate trust, psychological safety and connection to support difficult and courageous conversations

  3. Deconstruct and navigate conflict with greater ease and confidence.

  4. Develop emotional intelligence - Utilize empathy, self-regulation, and social skills to reduce stress and tension in all relationships.

  5. Stop yourself from being sucked into unnecessary drama and conflict, reduce stress and promote mutual support.

  6. Integrate as part of your mental health initiative to address wellness and harassment/discrimination prevention.

  7. Foster understanding that supports buy-in, influence and change leadership (shift from force to power).

  8. Develop employee-employer relations.

  9. Increase productivity by understanding and communicating healthy boundaries.

  10. Turn disagreement into opportunities for self-development.

  11. Learn practical strategies to help you respond more skillfully to pressure, stress and complexity.

  12. Identify patterns, triggers and emotional habits that influence your performance.​

  13. Learn the art of giving and receiving feedback so it's received without defensiveness.

  14. Bridge social and political divides.

  15. Build diversity and inclusion capacities that lead to greater collaboration, turning "enemies" into supportive allies.

Custom Workshops

for your event, group, team or organization.

Applied Empathy Workshops

Learn to diffuse and resolve any conflict or drama to create understanding, psychological safety and generative dialogues. Make the shift from unconscious to conscious relationship.

Mindfulness & Meditation Workshops

Experience the simple power of M&M to reduce stress and cognitive fatigue while increasing clarity, focus and ease of productivity.

Boundaries Workshops

Deepen trust, create a culture of radical candour and consent to bolster creativity and innovation by learning how to communicate boundaries with tact.


Request More Information